Coach, have you never once been unhappy with service in a restaurant, by a mechanic, in a bar, in a retail outlet, or by in fact anyone whose services you are paying for????
Do you offer to step into everyones shoes???? Agree with p'd off, very defensive stance you are taking....
I have experience with other syndicators, so i can compare the level of service for the same outlay each month and Nightingale aren't up to scratch. I am happy that they are trying to make a go of it, but do you think they would be happy if just paid them half my bill each month??? NO, so i'm not happy getting half the service.....
Their website was not updated for 2 months so it cant really be relied on for a reliable source of info....
My invoice always seems to get to me promptly, funny that....